Pricing

The number of users you can have on the platform is unlimited. Pricing depends on your subscription plan and the scalability features offered by 37CELLS platform. Typically, 37CELLS provides scalable solutions tailored to the needs of your business, allowing for flexible user management. Whether you’re a small team or a large enterprise, there are options to accommodate your user base. Reach out to the 37CELLS team directly to discuss your specific requirements and to explore the best solution for your user management needs.

Your data is safeguarded by stringent security practices that undergo regular reviews and updates. User information is treated with the utmost level of security at 37CELLS because we understand that without security, there can be no privacy. We employ a combination of software, hardware, and physical security measures to safeguard your data. While no security standard or system is infallible, we spare no effort in ensuring the protection of user data on our platform.

The ownership of the database typically depends on the terms outlined in the agreement between you and 37CELLS. In many cases, the database may be owned by 37CELLS as the platform provider, while you retain ownership of the data you input into the system. However, this can vary depending on the specifics of your arrangement. It’s crucial to review the terms of service and any contracts carefully to understand the ownership rights related to the database and the data stored within it. If you have specific concerns or questions about database ownership, it’s best to consult directly with 37CELLS or legal counsel familiar with your agreement.

The maintenance of the app typically falls under the responsibility of the entity that owns or operates the platform, which could be either you as the client or 37CELLS as the platform provider, depending on the terms of your agreement. If you choose to white-label the 37CELLS platform, you may take on the responsibility of app maintenance, including updates, bug fixes, and user support. Alternatively, 37CELLS may offer maintenance services as part of their package, ensuring smooth operation and continuous improvement of the app. It’s essential to clarify maintenance responsibilities upfront during the negotiation and contract phase to ensure that both parties understand their roles and obligations regarding app upkeep. This clarity helps in maintaining a seamless user experience and preventing any disruptions in service.

You can typically request additional functionality for the platform, depending on the flexibility and customization options offered by 37CELLS. We may provide a framework for adding new features, modules, or integrations to tailor the platform to your specific needs. To request additional functionality, you would typically communicate your requirements to the 37CELLS team, outlining the desired features and any specific customization or integration needs. Depending on the complexity and feasibility of your request, 37CELLS can provide you with options, timelines, and any associated costs for implementing the new functionality. 37CELLS is invested in ensuring that the platform evolves to meet your changing needs, providing a more tailored and effective solution for your business.

Yes, as we develop new features you will have the option of making those features available to your customers. Your version of the app will also be updated and maintained to comply with any new Apple of Android app store requirements as well as tested on new phones. We are also constantly working on new watch brands to include in the watches we are compatible with.